Delivery
At The Pachamama Collective, we strive to deliver your orders as quickly and efficiently as possible while ensuring that each package arrives with care. Below is everything you need to know about our delivery process:
Delivery Time
We offer two shipping options:
- Standard delivery (3 - 5 working days)
- Express delivery (1 - 3 working days)
Delivery Rates
We offer flat-rate shipping in the UK:
- Standard delivery: £3.50
- Express delivery: £6.50
- Orders over £100: FREE
Eco-Conscious Packaging
Our aim is to honour the Earth in every step of our process, from creation to delivery. Your order will be thoughtfully wrapped in eco-friendly materials, including recyclable boxes, recycled tissue paper, compostable raffia, and plantable tags, all chosen with care to support sustainability and a deeper connection to the planet.
Tracking Your Order
Once your order has been shipped, you will receive an email with tracking information so you can monitor its journey from our hands to yours.
Missing or Damaged Items
We believe in taking care of every detail. If your order arrives damaged or if something feels off, please reach out to us. We're here to support you and ensure your journey is as smooth and nourishing as possible. For any queries, email us at hello@thepachamamacollective.co
